Discover how to send a new invitation to a user who hasn't finished their sign-up process yet.
To update an existing user's role in your Under account, follow these steps:
- Access the Settings by clicking on your initials located at the bottom left of the sidebar.
- On the Settings homepage, navigate to the Users tab.
- At the top of the Users tab, filter by Status, then select Invite Sent to only view users that have not yet completed the sign up process.
- In the list of users, select the user that you would like to update, then click Resend Invite on the right-hand side of the row.
In order to ensure that the user receives the invitation email, the invite will be sent via email@example.com.
Here is a short video that provides a clear explanation of the process mentioned above: